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Help Center

SendX

SendX

Support for the SendX product for sending and automating email marketing.

How do I Check the Whitelisting Status of a Domain?

How to increase email inboxing

Getting Started

Getting Started

How do I whitelist / authenticate my domain?

Import Contacts in a List

Custom Fields for Contacts

What's the Best Way to Warm-up my Sending IP

Create Your First Embedded Form

How To Send Broadcast Campaigns To Users Who Have Subscribed Via Popup

Run A Bulk Action

Create Your First Landing Page

Tags

Create Your First Pop-Up

View And Edit Contacts In SendX

Creating an Automation

How to add images to emails and landing pages

What Is An Email Footer And How Does It Work In SendX

Create Your First Drip Sequence

Copy-Paste Contacts in a List

How to Upgrade Your Subscription on SendX

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Getting Started [Video Series]

Domain Whitelisting: Namecheap

Domain Whitelisting: Google Domains

Domain Whitelisting: GoDaddy

Domain Whitelisting: Cloudflare

Drip Sequences [Video Tour]

How to add view in browser link in your emails

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FAQs

How to Add Existing Contacts to a Drip Campaign

How do I change/update my credit card details?

Do we support crypto, CBD and cannabis marketers?

How do I downgrade my account?

Where can I see the refund policy?

What is email warmup and why is it important?

Upload HTML content to your Campaign/Template

How to import a custom HTML template?

How Many Subscribers And Emails Are Allowed In Free Trial

How do I check my Account Details.

Billing Page

How to use email templates in a campaign

How To Check If Your Contacts Have Unsubscribed From Your Emails, Marked Your Emails As Spam Or The Emails Have Bounced

Embed popups, embedded forms or widget on Wordpress website

How to change the "From email address"

How do I search for a contact information

Cancel or Pause my account

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Common Problems

How to Manage Your Re-subscription Preferences

How to Manage Your Subscription Preferences

How do I reset my password?

Contact deletion: Contacts can exist without lists. Deleting lists without them is billable.

Why are my emails clipped?

How To Delete All Contacts From Your SendX Accounts

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General

How do I export the list of unsubscribed contacts?

How to get notified when a user subscribes from a form

How to get notified when a user subscribes from a landing page

How to integrate Google Analytics to your landing pages

How to get notified when a user subscribes to a list

How to integrate Google Tag Manager to your landing pages

How to get notified when a user subscribes from popups

How to add a new contact to a list or tag

How To Embed Videos In Popups

How to add content upgrade popup on your landing page

What Are WebHooks and What Do SendX WebHooks Do

How To Embed Videos In Forms

How to add an existing contact to a list or tag

How to get notified when a user is tagged

How to check the unsubscribed, bounce and marked spam emails

How to create a list of unsubscribers in SendX

How to embed Google Docs in landing pages

How to Download Campaign Analytics

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Advanced Topics

How do I add a custom unsubscribe link using embedded forms?

How do I add a custom field to my website URL?

Micro-Targeting

How to add dynamic images in SendX Drag and Drop editor

Segmentation

Reply Automation

Personalisation & If, Else Conditions

See more

Advanced [Video Series]

How to micro-target customers with personalized emails based on tags or custom activity [Video Tour] ?

How to craft personalized emails using merge tags or custom fields [Video Tour] ?

How to use outbound prospecting to reach targeted prospects [Video Tour] ?

How to start Drip Series Email at the same time for a group contacts [Video Tour] ?

A/B Testing

Check The Analytics Of Your A/B Testing

Decide The Right Percentage And Time For The A/B Test To Run

How To Do A/B Testing On Email Subject Line

Bulk Actions

Delete Contacts Using Bulk Actions

Email Deliverability

GMail DMARC Update

CAN SPAM Act

How to Add SendX as a User to Google Postmaster Tools

SendX API

REST API

Javascript API

Email Service Provider (ESP) Integration Guides

Mailgun Integration Guide

Sendgrid Integration Guide

Integrations

Does SendX integrate with Zapier?

InstaPage Integration

PayPal Integration

Teachable Integration

ClickFunnels Integration

Stripe Integration

Woo-Commerce Integration

SamCart Integration

Intercom Integration

PipeDrive Integration

ConvertBox Integration

Solitics Integration Setup

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Email Automation

How can I add contacts to a list using API importing?

Create SendX Automation With PipeDrive

Create SendX Automation With SamCart

Create SendX Automation With Demio

How And For Whom Does An Automation Work

Create SendX Automation With Stripe

How to send birthday wishes automatically to the contacts?

How To Create Multi Action Automation

Create SendX Automation With InstaPage

Create SendX Automation With PayPal

Create SendX Automation with WooCommerce

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Settings & Setup

How do I create a suppression contact list?

Should I add an unsubscribe link to my emails?

Why Is Address Mandatory To Send Emails From SendX

How To Add And Use Templates

How To Add New Team In Your SendX Account

How To Toggle Teams In SendX

How Does SendX Billing Work?

Why Is Unsubscribe Footer Mandatory To Send Emails From SendX

How To Add New Members To Your Team

How To Setup Address Details In SendX

How To Change The Global Footer Of Your Emails

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Email Marketing Help

How to send a test email with real data?

How can I attach a file to my email?

Prevent emails from landing under spam

Email Content Best Practices

Embedded Forms

Embed A Form On Your Wordpress Website Or Blog

Start A Drip Sequence When A User Subscribes To Your Form

Embed A Form On Your Website

Add Extra Input Fields to Your Form

Add Leads From A Form To A Specific List

How to embed a form in landing page

Check The Analytics Of Your Form

Send A Thank You Email To Your Form's Subscribers

See more

Pop-Ups

Send a Thank You Email to your Pop-Up's Subscribers

Integrate SendX Pop-Ups and Forms With Wordpress

Add Leads From A Pop-Up To A Specific List

Upload An Image For A Pop-Up

How To Integrate Popups On Your Website

Check The Analytics Of Your Pop-Ups

Create an Exit Intent Pop-Up and Integrate It With Your Website

Create A Content Upgrade Pop-Up

Start a Drip Sequence When a User Subscribes through a Pop-Up

Add Extra Fields In Your Pop-Up

Set The Right Targeting Rules For Your Pop-Up

How to add CSS for pop-ups

See more

Drips

How To Stop A Drip When A User Unsubscribes From A List

Embed A Video Inside Drip

How To Send The First Drip Email As Soon As The User Subscribes To The Drip

How To Start A Drip When The User Subscribes To A List

Change the Default Editor of Drip from Drag and Drop to Plain Text Editor

Use Time Zone In Drips

Change the Default Editor of Drip To Drag & Drop Editor from Plain Text Editor

Using Skip Weekends in Drips

How To Stop A Drip When A Tag Is Removed From A Contact

How To Start A Drip When A Tag Gets Added To A User

How To Use Drip For Outbound Prospecting

How To Start A Drip On Various User Triggers

Check The Analytics Of Your Drips

How To Delay Sending The 1st Email After A User Subscribes To A Drip

Stop a Drip When a User Replies to a Drip Email

How To Stop A Drip On Various User Triggers

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Landing Pages

Adding custom CSS & Javascript to landing pages

Send A Thank You Email To Your Landing Page Lead

Change The Width Of Your Landing Page

Add A Form In A Landing Page

Start A Drip Sequence When A User Gives His Email On The Landing Page

Use Templates In Landing Pages

How to add custom domain to your landing page

Add A Video In A Landing Page

How to add popup in landing page

Add Social Icons In Your Landing Page

Adding Calendly Widget to your Landing Page

Add Leads From a Landing Page to a Specific List

Check The Analytics Of Your Landing Page

See more

Tags

How To Delete A Tag With All Its Contacts

Create and Map New Custom Fields While Importing Contacts Into A Tag

Import Contacts into a Tag

Export Contacts from a Tag

Segments

Create a Segment of all Openers

How To Delete A Segment With All Its Contacts

Create A Segment With LTV

Create a Segment with Date

Create a Segment of all Non Openers

Create Your First Segment

Create an AND OR Segment With Nested Groups

Create a Segment for Drips

Create A Segment Using Various Custom Fields

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Lists

How To Delete A List With All Its Contacts

How to export unsubscribers list

Export Contacts from a List

Create a Single Opt In List with a Thank You Email

Create and Map New Custom Fields While Importing Contacts in a List

Check the Analytics of your List

Create A Double Opt-In List

See more