How do I export the list of unsubscribed contacts?

To export a list of unsubscribed contacts from your account, you can create and export a segment based on unsubscribe status. Follow these steps:

Step-by-Step Guide

1. Navigate to Audiences.

   • Log in to your account and go to the Audiences section.
     
     
   • Click on "Audience" and then "Segments." 
     
     
   • Choose to create a new segment and set the conditions to filter contacts who have unsubscribed. 
   • After setting the conditions, save the segment with a descriptive name for future reference.

Update Contacts:

• Click on "Update Contacts" or a similar action to apply the segment and update the list of contacts based on your criteria.

Navigate to create a Segment

Export the segment:

• Once the export is complete, you will receive an email at your registered email address containing a link to download the CSV file.

Exporting unsubscribed contacts from your account is a straightforward process using segments. By following these steps, you can efficiently manage your contact lists and comply with unsubscribe requests.