How do I whitelist / authenticate my domain?

How do I get the SPF/DKIM records in order to authenticate your domain with SendX. 

When you are sending email using your own domain name, DKIM (DomainKeys Identified Mail) helps to verify that your email content hasn't been tampered with before it reaches the recipient. It's a vital part of increasing trust with your subscribers, and assists in your deliverability.

Domain authentication, or domain whitelisting, involves adding SPF, DKIM, and a TRACK record into the DNS records of the sender domain. To generate these records, follow the steps given below:

  1. Login to your SendX account.

  2. Go to Settings > Domain whitelisting.

 

3. Enter the domain name without https:// or www.

Eg: if your domain name is sendx.io, just enter sendx.io (do not use https://sendx.io or www.sendx.io)

 

4. Now click on the Generate DNS Records button.

 

5. Now you will receive a text file containing the required details.

 

6. Head towards your DNS records, make the required changes. Once done, drop a message to us either on the live chat or via email and we'll verify the status for you.

Here are instructions on how to setup your DNS records at specific providers:

Please reach out to support@sendx.io or submit a ticket if you have any questions and we would be happy to help.