How do I downgrade my account?

If you're looking to downgrade your account with Sendx, we're here to help you through the process. Please follow the steps below to ensure a smooth transition to a lower billing plan.

Step 1: Reviewing Contact Count

Sendx billing is based on the number of unique contacts in your account. Before initiating the downgrade process, it's important to review your current contact count. This will help determine the appropriate plan for your needs.

Step 2: Deleting Excess Contacts

To downgrade your plan, ensure that the number of contacts in your account is below the limit set by the previous billing cycle. If you have more contacts than the limit, please delete the excess contacts to bring the count within the threshold.

To delete contacts from your account please click here

By following these steps, you can easily downgrade your Sendx account to a lower billing plan. Remember to review your contact count and delete any excess contacts before initiating the downgrade process. 

We hope this guide has been helpful to you. If you have any further questions, please let us know.